Will you delete my HMH 24/7 account upon request?

Yes, we can delete your HMH 24/7 account. Once requested, we will remove your app account and all identifiable information associated with it, within 30 days. If there are medical records associated with this HMH 24/7 visit, per state and federal laws and guidelines, we are legally obligated to retain your health information and this data will not be deleted.

You can request deletion by contacting support here. If you are deleting an account to resolve a login or profile issue in the app, please let us know more about the problem and we'll see what we can do.